Vape Cartridge warranty term — workbook

Shipping without surprises

A vape cartridge programme only works when three numbers agree: your shelf price, your reorder cycle and your defect tolerance. Change one and the plan moves. We build assortments around those three and we say so up front rather than after the invoice.

Freight on vape cartridges is driven by volume more than weight. Cartons are designed to hit a clean pallet count, which is why a slightly denser pack can cut your landed cost by more than a discount on the unit price ever would.

We can consolidate mixed orders of vape cartridges into one shipment. Consolidation saves freight but adds handling days, so we quote both a consolidated and a split option and let you choose.

After-sales, replacements and reorders

For private label accounts we hold the artwork files and the approval record. Rebranding a line eighteen months later is then a file update instead of a redesign.

The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.

The checks behind every shipment

Cosmetic grading is written down, not argued about. Minor scuffs inside the tolerance band are accepted; anything that would make a customer put the unit back on the shelf is rejected. Your staff should never have to explain a finish defect to a paying customer.

Battery safety is not a marketing line. Cells are matched by capacity and internal resistance before assembly, charging boards are checked for cut-off voltage, and any unit that fails the cut-off test never reaches packing.

• Standing reorder schedule with a fixed cut-off
• Named account contact who has handled the product
• Consolidated or split shipping, quoted both ways
• Artwork proof plus physical dummy for custom packaging
• Batch codes traceable from carton back to production date
• Specification locked in writing before production starts

Where the margin really sits

Payment terms for new accounts are normally a deposit with the balance against the bill of lading. Established buyers on a repeat schedule can move to terms after three clean shipments.

Custom printing raises the unit price and lowers the marketing cost. For B2B buyers the break-even is usually reached on the second or third repeat order, not the first, so we quote both branded and neutral options.

Specification summary

The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.

Frequently asked

Related reading

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