Vape Cartridge choosing a supplier for AU buyers

How orders move from factory to shelf

This page is for B2B buyers who want a working answer on specification, price and lead time before they commit a purchase order. We have written the detail down so nobody has to sit through a sales call to extract it.

We ship from Shenzhen and Guangzhou: air express for samples and part loads, sea freight for volume. Typical production lead time is 25 working days after artwork approval, plus transit. We quote both routes so you can see the trade-off instead of guessing at it.

Transit times move with the season. Book space early for Q4 and around Chinese New Year, when factory output pauses for two to three weeks and freight rates tighten at the same time.

Support that answers the question

For private label accounts we hold the artwork files and the approval record. Rebranding a line eighteen months later is then a file update instead of a redesign.

Returns are handled as data, not as complaints. Every reported failure is logged by mode and by batch, and the pattern is reviewed monthly with the factory.

Choosing the core line

Sourcing trips still matter for volume buyers. Seeing the line, the ageing room and the packing station tells you in an hour what six emails cannot. We host visits by appointment and we do not stage them.

A practical starting order for B2B buyers is 100 units across two or three SKUs, not 100 units of one. That spreads the risk, gives your staff something to compare, and still hits the first price break.

• Seven-day defect reporting with replace-or-credit
• Mixed SKU cartons to spread first-order risk
• Cartons drop-tested and pallet-counted for clean freight
• Specification locked in writing before production starts
• Batch codes traceable from carton back to production date
• Reference sample retained from every batch

Getting the documents right

Labels are where good orders go wrong. Nicotine warnings, child-resistant closures, batch coding and market-specific text all have to be correct before the pallet leaves. We prepare test reports, declaration of conformity and safety data sheets for each shipment and we ask for your destination list early so artwork matches the market.

Artwork approval is a two stage process: a digital proof for text and layout, then a physical dummy for colour and finish. Skipping the dummy is the single most common cause of a reprint.

Specification summary

If any of this is unclear, the fastest route is a message rather than a meeting. Send the market you sell into and the price band you work in, and you will get a specific answer instead of a brochure.

Frequently asked

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