Vape Cartridge charging — 101
A vape cartridge programme only works when three numbers agree: your shelf price, your reorder cycle and your defect tolerance. Change one and the plan moves. We build assortments around those three and we say so up front rather than after the invoice.
Published 05 June 2025 · VapeWholesaleHub · Reading time 7 min
After-sales, replacements and reorders
This page is for B2B buyers who want a working answer on specification, price and lead time before they commit a purchase order. We have written the detail down so nobody has to sit through a sales call to extract it.
Reorders are the real test of a supplier. If the second shipment does not match the first, the relationship is over regardless of price, so we treat the reorder as the actual deliverable.
Every account gets a named contact who has actually seen the product. Being passed between three people to answer one question about a coil resistance is the fastest way to lose a buyer, so we do not organise support that way.
What we test before a carton is sealed
We photograph the packing station during production for volume orders. It is a small thing, but it settles most arguments about what was actually in the carton before it was sealed.
10 separate checks run before a carton is sealed: electrical, mechanical, leak, finish and packaging. Anything outside tolerance is quarantined the same day and reported to you, rather than shipped with a hope and a discount.
Turning shelf space into repeat visits
Counter space is finite. Three well-chosen SKUs outsell nine crowded ones, and the empty space signals a curated range rather than a clearance table.
Seasonality in vape cartridges is real but smaller than most buyers assume. The bigger swing comes from restocking discipline, not from calendar events.
- Seven-day defect reporting with replace-or-credit
- Cartons drop-tested and pallet-counted for clean freight
- Standing reorder schedule with a fixed cut-off
- Batch codes traceable from carton back to production date
- Artwork proof plus physical dummy for custom packaging
- Named account contact who has handled the product
Getting the carton there intact
Documentation travels with the goods: commercial invoice, packing list, and the certificate set for your market. We send a scanned copy before dispatch so your broker can clear the file in advance.
Damage in transit is nearly always a packing decision, not bad luck. Double-walled cartons, internal dividers and a drop-tested configuration cost a little more and save the argument at the other end.
Specification summary
| Volume | 2.0 ml |
| Core | Ceramic |
| Resistance | 1.8 ohm |
| Thread | Press-fit |
| Airflow | Side |
| Packaging | Blister |
| Minimum order | 200 units per SKU, mixed cartons allowed |
| Lead time | 18 working days after artwork approval |
The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.
Frequently asked
How long does production take?
Around 15 working days after artwork approval for stock configurations, plus transit. Custom runs add roughly a week for tooling and a physical dummy. We confirm the date in writing on the order acknowledgement.
What is the minimum order for vape cartridge?
Standard configurations start at 240 units per SKU, with mixed SKUs allowed inside the same carton. Custom colours, custom packaging or a private label run usually start at 600 units because of setup time on the line.
How do you handle repeat orders?
The specification is held on file against your account, so a reorder is a reference rather than a new brief. We recommend a standing schedule with a fixed weekly cut-off so stock lands before the shelf empties.
Related reading
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